The U.S. Supreme Court has clarified the definition of an autodialer in the Telephone Consumer Protection Act (TCPA). The case, in which the Insights Association had joined an amicus brief, potentially clears up decades of convoluted and conflicting rules and decisions from the Federal Communications Commission (FCC) and various courts that have tied legitimate actors in knots and fueled a deluge of class action litigation.
The insights industry scored important legislative victories in the last month for pharmaceutical MR in Pennsylvania, data security in Utah, and more COVID-19 small business loans and grants at the federal level and in California. At the same time, we’re staring down lots of problematic legislation, including a new comprehensive data privacy law in Virginia and a complex excise tax on data collection in New York. Meanwhile, advocacy continues on issues like: California A.B. 2257; worrisome legislation in Congress that would allow for the unionization of research subjects; limitations on coronavirus-related exposure liability; the census; and restrictions on exit polling.
IA Urges Transparency in Phone Ecosystem via Mandatory Notification and Redress for Call Blocking and Labeling
The Insights Association, the leading nonprofit trade association for the insights industry, expressed "serious concerns that many phone calls and texts to consumers for the purposes of bona fide marketing research are being improperly blocked or labeled as spam by voice service providers and call blocking and labeling service providers."
With a state of emergency being called in many jurisdictions across the United States, does that mean you can't make telephone research calls?
The Insights Association has scored several policy victories in recent months – on Capitol Hill and in states across the U.S. Here are some of the highlights with content links for you and your team, all made possible by your membership.
Telephone Research Requires Transparency and Accountability from Call Blocking and Labeling, Insights Association Tells FCC
Decrying the "current opaque and unaccountable telephone environment," the Insights Association urged the Federal Communications Commission (FCC) "to make transparency and redress a priority, since
A look back, counting down the Insights Association's top seven advocacy wins from the last decade that helped our marketing research and data analytics industry members create competitive advantage.
Governor Newsom vetoed the Protect Call Center Jobs Act of 2019 (A.B. 1677), which would have penalized California companies that move their call centers out of the country or out of the state.