Much is happening at the intersection of UX, CX & Insights but there's not always enough understanding, coordination, or communication amongst the departments, practitioners or leadership to ensure a customer-centered mindset is driving key business decisions and organizational growth.

What's the remedy? “X” marks the spot.

Announcing IA’s “X” Event – Online, September 16-17; 2-6 p.m. EDT

This all-new forum brings UX, CX & Insights together with content and conversations to foster development of a unified voice of the customer.

Featuring experts rooted in each discipline, sessions will help you and your teams:

• Appreciate the various processes, roles, skill sets, and stakeholders at play
• Break down silos that isolate you from opportunity and success
• Identify and rally organizational champions of your capabilities
• Recognize and utilize commonalities between departments
• Simplify messages that decision makers can embrace and carry forth
• Harmonize the customers’ voice to influence action

Both days will culminate with facilitated and open forums where you can meet and talk directly with peers working across the CX / UX / Insights spectrum.

Through gaps in understanding and communication slip opportunity. The opportunity to truly be customer-centric and not only share but activate on essential insights across your organization.

Elevate your value and the value of your practice by joining with fellow CX, UX, and Insights professionals at X!

CRC will take place online Tuesdays & Thursdays, 3-6 p.m. EDT on: October 13, 15, 20, 22, 27 & 29.

Get an inside look at the most novel tools and techniques being applied by the most innovative market researchers and data analysts to gain unprecedented insights.

BE WHERE THE BRANDS ARE - Last year sessions were led by expert practitioners from these and many other forward-focused insights departments...

Google + Mastercard + ESPN + Microsoft + Coca-Cola + Groupon + GoDaddy + Sony Music + Disney Channel + Warner Bros. + Cuisinart + Wells Fargo + Campbell’s + Pfizer + Johnson & Johnson + PepsiCo + Whirlpool + Clorox + P&G + Mass Mutual + Electrolux + Merck + Cox Automotive + Eli Lilly
+ AND MANY MORE!

Converge is a conference that has been developed for those working in the confluence of primary business intelligence data, behavioral and third-party data sets. It is a collegial forum where those specializing in digital analytics, data science, consumer insights, and market research come together to expand their networks and knowledge.
See the companies in attendance at Converge 2019.

Join Us at the CEO Summit Canada 2020 - June 15-17 in Toronto!

Stay tuned for details. Questions? Please contact us.

The Canadian Advisory Council of the Insights Association is thrilled to invite you to attend our second annual CEO Summit Canada.

Long a flagship forum attracting chief executives from marketing research companies, we're excited to host this unique event in Toronto, Canada's world-class business nexus. 

Tangible solutions to the toughest insights business problems draw leading executives to CEO Summits year after year, but the process of arriving at answers – through thoughtful conversations and collaborative peer discussions – is what makes this event unlike any other.

A keen focus on the future – revealing trends and innovations presented by partnered clients – makes the event essential to decision-makers leading insights and data analytics businesses or departments. 

What makes this program as entertaining as it is valuable is its intimacy, candor, lively banter and unpredictable twists and turns. That's all part of the design; spontaneous, genuine, high-level dialogue that leads in all directions yielding attendee satisfaction higher than any other Insights Association conference.

The Summit is designed for C-level executives of marketing research and data analytics firms as well as corporate insights and data analytics function leaders who must stay ahead of global industry issues and who seek business partnerships to improve their capabilities, deliverables and value. 

Be challenged and enjoy open, honest and energetic conversations with the brightest minds the insights and data analytics industry has to offer.

Join us! This event is expected to sell out as attendance is strictly limited to ensure attendee success. We look forward to welcoming you at the Omni King Edward in Toronto!