The X event was developed to encourage better understanding of the evolving role of UX & CX in consumer insights and to foster appreciation for the specialized skills of UX, CX & MRX practitioners. The goal is to advance the knowledge and network of each attendee so they may optimize their value in this evolving, coordinated process.

Who Should Attend?

  • Insights executives and practitioners seeking to better understand the processes and challenges of CX & UX and better connect with colleagues in adjacent roles
  • CX & UX researchers and designers looking to achieve wholistic understanding of the consumer insights / data analytics process
  • Curious practitioners seeking to contribute and add value in the spheres of Insights, CX & UX
  • Leaders challenged to bring harmony to the process and arrive at a single voice of the customer