IA Corporate Researchers Conference (IA CRC) October 22-24, 2019 in Orlando

CR-Only: Persuasion and Influence Panel: Building the Skills You Need to Be an Effective Leader

Hear from corporate research leaders who have demonstrated influence and impact that changed minds, gained consensus and built support for initiatives that drove business actions and decisions. 

 

 

Speaker(s)

  • Pamela S. Nelson, PRC – TIAA

    Senior Director Customer Insights, TIAA

    Pamela Nelson is a 25-year research veteran who has helped Fortune 500 companies use customer insights to help solve business issues and achieve strategic goals. Pam is currently Senior Director of Customer Insights for TIAA (a Fortune 100 financial services firm with more than $1 trillion in assets) and has held positions leading the research discipline for various companies throughout the US.

  • Charitie Dantis-Gayo - New York Life

    VP, Insights, New York Life

    Charitie Dantis-Gayo leads Market Research and Insights at New York Life. For the past two years, she has contributed to the company’s evolution by delivering insights that have driven product strategy and brand development, bringing the voice of the customer to leaders in the organization. Prior to New York Life, Charitie spent 10 years at American Express supporting Brand and Advertising, Consumer Card and Global Corporate Payments. Charitie has more than 20 years of market research experience and is a consistent advocate for the customer in every of product and service decision.

  • Maria Cheung – Pitney Bowes

    Research & Analytics Executive, Pitney Bowes

    Maria currently leads the market research team at Pitney Bowes, a B2B global technology company in the midst of an exciting transformation. She had also led research and analytics teams at Citigroup, MasterCard, PhD Media, Morgan Stanley, American Express, and Time Warner Cable. Maria is an innovative and results-oriented leader who is passionate about leveraging data-driven insights to create customer-centric solutions that drive business growth. She is also a committed foodie, gardener, bargain hunter, and tandem cyclist.

     

  • Elizabeth Paz – Del Taco Restaurants, Inc.

    Consumer Insights Manager, Del Taco Restaurants, Inc.

    Elizabeth is a curious and passionate researcher who is always searching for creative ways to answer business questions and uncover insights. She has more than eight years of experience in the research industry, including both agency- and client-side. Elizabeth enjoys collaborating with cross-functional partners to find strategic solutions to drive business growth. She currently holds the position of Consumer Insights Manager for Del Taco and previously held roles at Jack in the Box and Culturati Research & Consulting (agency-side).

  • Maria Amenta - New York LIfe

    Corporate Vice President, New York Life

    Maria Amenta currently is corporate vice president for New York Life Direct and is responsible for leading the customer insights and competitive intelligence practice for the direct to consumer insurance division.

See the full conference schedule
IA Corporate Researchers Conference (IA CRC)
Tuesday, Oct. 22, 2019
10:30am to 11:15am EDT